All Systems Operational

API Operational
90 days ago
95.6 % uptime
Today
Managment Portal Operational
90 days ago
95.6 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
eSIM Installations Operational
90 days ago
100.0 % uptime
Today
eSIM Connectivity Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Completed - The scheduled maintenance has been completed.
Sep 2, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 10:00 UTC
Scheduled - Dear Partners,
We will be introducing enhancements and performance improvements to the Upstream API.
There is no expected impact or downtime during this window, and all operations are expected to work as normal.
Please note there will be no requirement for you to alter your integrations before, during or after this change.

Aug 28, 05:39 UTC

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Resolved - After a period of monitoring, we see that platforms are stable, both ours and our provider's.
Connectivity on Profiles 2 and 3 has stabilised; please ask users to retry their connections.

A number of stuck orders from during the incident are irretrievable. We'll cancel and refund these tomorrow during business hours and provide a list of those affected.

We apologise for any disruption experienced.

Aug 27, 05:03 UTC
Update - Our provider has reported that API services are now recovering.

They report that connectivity services may also be degraded.

Our provider is continuing to work on restoring full service. We will provide further updates as we receive them

Aug 26, 13:50 UTC
Investigating - We have noticed some degradation in APIs relating to Profiles 2 and 3.
Connectivity is unaffected: eSIMs already active on these Profiles are working normally.

We're still assessing the scale of this and are working with our provider to understand the cause.

Aug 26, 13:50 UTC